- No coherent drive towards business drivers - Projects started based on individual management desires - Resources are moved across projects, often at short notice - Key resources are always over-loaded and stressed - Budget not being spent at the end of the year because projects are running late - High and increasing use of contractors - Slightly different versions of the same project being run in different departments - Mediocre of delivery to clients, sometimes with impact on future sales - Key business changes only partially delivered - Slow to react to new competitors or changes in the business